We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 5-10 Business days |
| Canada, Europe | 5-10 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very comfortable for daily wear do not buy the first time. size to size is better.
These briefs are awesome. I have a 34" waist and I ordered a "LARGE" and they fit like a glove,but not tight or loose. They are so comfortable and feel soft. The most amazing part is the ample pouch and the way it's designed. Great for "low-hangers". Every pair I've ever bought always crushes your "stuff". The waistband is thin and very comfortable. I bought 3 pairs and turned around and ordered 6 more. They wash nice and don't shrink. My wife loves them on me.
Very comfy
product quality excellent. fast shipping good store. recommend
Items compliant, fast shipping good communication.
Всё как всегда прекрасно. четвертый раз заказываю сразу много. Все великолепно! Спасибо за высокое качество!
thin and comfortable. perfect.
Nice material, fast shipping
pictured muestra quite like it. CARVING perfect
Relatively fast delivery. the order issued on May 25 received in пензе on June 16. corresponds to the description and picture on store site. the quality is good. the growth of 185, weight 85 size (l) pants came perfectly. thank you!
All ok. delivery fast. quality at altitude. well done store.
Excellent quality. not the first time I order clothes in this store. is not quick, but it's worth it. Thank you store. I recommend to all. The best quality of options in the network.
Received my order! thank you! everything is as ordered. and color and the size. the order came very quickly and well packed. 09.06.17 22.05.17 ordered and received. I recommend this store.
less shipping month. quality is excellent, very comfortable. recommend.