Refunds & Returns Policy

Refunds & Returns

Your satisfaction is our #1 priority.

If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment.

• Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
• Your order did not arrive due to exceptional circumstances outside the control of bulgeenhancer.com (i.e. not cleared by customs, delayed by a natural disaster).
• Other exceptional circumstances outside the control of bulgeenhancer.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Please do not send your purchase back to us unless we authorise you to do so.