We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Bon produit
The goods came in Kiev, tracked, well packed, husband 180 cm, 77 kg Took XL can and L, but the elastic band will be denser, and wears M. The quality is excellent, the minimum of seams, comfortable fit and fabric to the touch. We liked it, he's an active cyclist. We will still order!
качество супер доставка тоже
I have become quite a lot or 20 they remain favorite
All the best like Again
Excellent quality, the measurements correspond exactly to the product.
Quality and shipping very good goods came after 12 days already. Here I will order again. Size is exact fit like in Germany also size S is here also size S
Satisfied in time, satisfied with the product
Super thong very comfortable in I will buy another being a big fan of thong
Comfortable size and very soft fabric. I recommend it.
Excellent
Superb quality
Came well.
Mega long shipping
This lovely fabric very soft, and the shipment was fast.
Comfortable and soft in size.
Bon produit, waist bien
Muy exacta
4/10 days arrival fast shipping good. Summer waist sweat in effective equal. comfortable to wear good. Custom size the purchase would be as. Wear and after washing of lined men how be back after the leaves.
Very good product excellent quality 100% happy I will buy recommended store again
מהמם
Very horny stringetjes
Крутые стринги. Советую
Delivery was not very long. came all in good packing, the quality is excellent. thanks to the store, I recommend.