We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by registered mail, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-30 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 business days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fabric thin and light, almost transparent, but beautiful!! Recommend.
Best quality
I like it a lot, and the ‘’girlfriend’’ love the smoothness of the fabric…. Size was perfect
On the Russian 48/50 XL came up perfectly store recommend.
It feels really pleasant, fabric thin, feeling like silk
Good product & good quality, happy with it!!
Perfect, I advise you to choose a size above.
Everything according to the description. Very comfortable underwear.
Super fabric and workmanship
Approached in size and style. Externally good quality.
Boxers are super, delivery time super thanks
la tela es muy suave y delgada, llegó muy rápido a mi país, son muy cómodos.
Very comfortable.
Super quality
Normal panties, I recommend to everyone
.
Nice boxers. Thank you very much.
OK
Top am loving
Great underwear. I love the fabric and how it fits. The band around the wist is more confortable Than how it looks like. Its 100% cotton with a bit of elastane which is very good for underwear. This one is lighter than others I ordered so it is more suitable for summer time but I will definitely order some more of this brand. The design for the crunch is also good since it makes it look like bigger. :b
Good qulity.
Lovely to wear!!!
Underpants. Quality is super. On the Body sit perfectly. Look expensive. The store sent the order very quickly. I order here for the first time, never regretted.
The quality of the panties is excellent. I order underwear of this company not the first time. Looks expensive. I will order more
Very fast delivery, in quality, too, without complaints, for the summer most
Nice light boxers. Usually I wear M, bought L-sat perfectly.
Good quality, fast delivery, to the Tula region came in 7 days, to the store Thank you very much
Superb as usual! Thank you!
Thank you very much. The package came fine. Color, size fits. Super material. I recommend.
I ordered two items. There was only one in the parcel. The store is not answering my messages. It has been almost a month and the second product has not received, the money is not vernouli. Do not buy from this seller or more than one product do not order, this seller does not report the goods in the parcel. And the money does not return.
ok
Nice underpants
Repeatedly
Material muito confortável, bom acabamento.
I love it.
Very good quality.
Good quality, fit perfectly for my size. Soft and smooth material.
It's OK. I recommend the store! Thank you.
Excellent product. Is the second batch I buy.
Good product, perfect transaction and fast delivery.
Excellent quality, I take constantly!
Wow great quality and perfect cut. Will order more as there the most comfortable on.
Excellent, the fabric is somewhat thin but everything else is very good, exact size and equal to the image. I really liked it.
Very sexy
Super fast delivery
Good cut and nice style I recommend to other customers
Panties are comfortable, quality, delivery is average, the store sent the goods quickly, sit beautifully, do not shed during washing, light, do not shine through, I recommend buying
Good thing I really liked and delivered quickly this good thing I really liked it very much and the delivery did not make myself wait long for the thing I liked it very well can not say that that that