We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by registered mail, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-30 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 business days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good fabric. High quality. The measurement / size table is accurate.
I was surprised that they arrived much earlier than expected, excellent price and service
really good quality
Buy size L are a little tight to be L
good quality
Comfortable and beautiful, a little tight.
He arrived fast and the sizes they mention.
cool
Cueca confortável e boa qualidade.
mooie slip, zit goed, leuke kleuren
ras
Genial
The very nice color, they are comfortable and fresh. We had already bought them in other colors before.
large ... fits well and feel comfortable
Nice slip, good color, good seat comfort
I am un'amante underpants and this model I like very much, one of my favorite, i bought the first in the United States and now you have them found in ali express have not hesitated to buy more than one pair!!!
Super panties. Recommend! I definitely zamówie still a few pairs.
I really like your design and material. I find them very comfortable; They hold, but they don't squeeze. The front is like in the photo and cover well.
From the moment of order to receipt in Podolsk was 21 days. The quality is excellent. With the size missed, tight. On the table L was, it was necessary to take XL.
Awesome briefs. Fast shipment is also very nice
I like it very much. I recommend it
Perfect Super recommend!
I am satisfied with my purchase recommends the store
молниеносная доставка
perfecto, libro y sexy! llegó muy rápido
Wonderful! Super comfortable and gives a good support. Can always wait the best this brand